Careers at Roselle Paper
615 East First Ave.
Roselle, NJ 07203
Phone: (908) 245-6758
Fax: (908) 245-0318
Direct: (330) 414-6869
www.rosellepaper.com
MAIL RESUMES ATTENTION HUMAN RESOURCES
Common Graphic Designer Job Tasks
Brainstorming and mocking up design ideas
Presenting ideas for customers
Meeting with clients and adjusting designs to fit their needs or taste
Using computer software to execute designs
Working with others, such as printers, programmers, developers or other technicians, to complete the final product
Skills Needed
Artistic Sensibility –Knowledge about design elements, such as color and composition, is vital for graphic designers.
Technical Skill – A graphic design job requires the technical skills to use design software programs such as Photoshop and CS5. You may learn other specific software in graphic design school; however, a general interest in computers and an aptitude for learning new technology will be necessary.
Communication Ability – Sometimes known as visual communication, graphic design requires the ability to effectively present ideas—both verbally and visually. You'll need to be able to sell your ideas to clients and work with them to achieve the end product they want.
Organization – Graphic designers need to be organized in order to meet deadlines and stay within a budget. General business skills will come in handy, since many graphic designers work on a freelance or contract basis.
Problem Solving Ability – Choosing just the right fonts, colors and lines to create a balanced composition, while simultaneously conveying meaning, is complicated. In order to succeed in a graphic design job, you'll need to have strong problem solving skills and love a good challenge.
615 East First Ave.
Roselle, NJ 07203
Phone: (908) 245-6758
Fax: (908) 245-0318
Direct: (330) 414-6869
www.rosellepaper.com
MAIL RESUMES ATTENTION HUMAN RESOURCES
CUSTOMER SERVICE AND SALES SUPPORT
General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Main Job Tasks and Responsibilities
- deal directly with customers either by telephone, electronically or face to face
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle inquiries and complaints
- perform customer verifications
- process orders, forms, applications and requests
- direct requests and unresolved issues to the designated resource
- manage customers' accounts
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- record details of actions taken
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
Education and Experience
- High school diploma, general education degree or equivalent
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- ability to type
- knowledge of administrative procedures
- numeric, oral and written language applications
- product knowledge
Key Competencies
- interpersonal skills
- communication skills - verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
- data collection and ordering
- customer service orientation
- adaptability
- initiative
- stress tolerance